Shipping policy
Shipping & Carrier Responsibility
All orders are processed within 1–3 business days from our New York City warehouse. Once your order has shipped, you will receive a confirmation email with tracking information.
WearSamiha is responsible for processing and shipping your order within our stated processing time. Once your order has been shipped and accepted by USPS, FedEx, or another selected carrier, responsibility for the package’s transportation and delivery is with the shipping carrier.
WearSamiha is not responsible for carrier-related delays, lost or misplaced packages, incorrect tracking updates, damaged packages, failed delivery attempts, or packages that are delayed or held while in the carrier’s possession.
If your tracking information shows that your package has been shipped but is delayed, missing, or experiencing a delivery issue, customers should contact the shipping carrier directly using the tracking number provided to request information or assistance regarding their shipment.
WearSamiha may provide reasonable assistance when appropriate, but carrier-related issues must be addressed with the carrier responsible for the shipment.
By placing an order with WearSamiha, you acknowledge that delivery times after the package has been accepted by the carrier are outside of WearSamiha’s control.